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Caring for You Safely During COVID-19

Our patients’ health and safety is always our primary concern so we are taking additional precautions during COVID-19 to ensure you are safe whilst we care for you.

As of 8 August 2020, Dental Practices in Metropolitan Melbourne can only provide dental treatment that is Urgent. If you have any pain or have suffered dental trauma, please do not hesitate to call us and we will endeavor to help.

Please note that a thorough screening process is in place to keep patients and staff safe.

We have always adhered to the strictest of infection control guidelines and continue to do so. Every day in practice we keep our patients and team safe from many bacteria and viruses – some worse than COVID-19! As a result, we are VERY confident your health is in excellent hands and we can continue with your routine care.

We have introduced many additional precautions at the practice which include:

Phone screening prior to booking any appointment.
Front entrance locked. On arrival – please buzz and we will screen you into the practice.
Waiting in your car to avoid exceeding one person per 4 square meters.
Minimal additional guests at the practice – we request patients only (exception of one parent for children’s appointments or a companion needed to translate).
Immediate hand washing with alcohol rub on entry for all patients and staff.
Temperature testing on arrival.
Pre-treatment rinsing with hydrogen peroxide containing rinse which kills COVID-19.
Use of Rubber Dam for any procedure requiring use of water spray.
Additional decontamination procedures throughout the day.

We are constantly monitoring and adjusting our regular workflows to maintain the strictest of infection control and patient safety based on the current conditions.

At any stage if you have any queries please do not hesitate to contact our staff. We are here to help.
Best wishes and stay healthy!

24 / 7 Dental